Transforming Visions into Reality, One Step at a Time - Our process is a journey of collaboration, innovation, and results
Every successful project at Cass&York is rooted in our methodical and collaborative process. While we tailor our approach to each client's unique needs, our process generally encompasses the following stages:
Discovery
We begin by gaining a comprehensive understanding of your business, objectives, and challenges. This phase involves in-depth discussions, industry research, and an audit of your existing systems and processes.
We offer low cost Proof of Concepts (POCs) to demonstrate the value of our solutions. This is a great way to get buy-in from stakeholders and to test the feasibility of our solutions.
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Included in this phase
- In-depth questionnaires
- Feasibility studies
- Current System evaluation
- Employee surveys
- Proofs-of-concept
- Competitor Analysis
Build
In the build phase, your vision takes shape as we transform ideas into robust, scalable, and innovative digital solutions.
We prioritize a user-centric approach, focusing on creating a seamless and engaging user experience that aligns with your brand identity.
With design blueprints in hand, our developers get to work. They write clean, efficient code using the latest technologies and frameworks that meet your project's specific needs. Throughout this phase, we follow an Agile development methodology. This allows for flexibility and adaptability, with regular sprints and checkpoints to ensure the project is on track and aligned with your expectations.
Whether it's a mobile app, a custom software solution, or an e-commerce platform, we ensure that the final product is robust, scalable, and secure, ready to drive your business growth and set you apart from the competition.
We maintain constant communication throughout this phase, keeping you informed and involved. Your feedback is essential as we refine and perfect the solution, ensuring the final product not only meets but exceeds your expectations.
Studio were so regular with their progress updates we almost began to think they were automated!
Ensuring Continuous Performance and Growth
Our support and optimization services provide ongoing enhancements to keep your digital solution running optimally and adapting to your evolving needs.
our commitment to your success doesn't end at deployment. We believe in forming long-term partnerships, and that's where our support and optimization services come into play.
Our dedicated support team is always ready to assist you with any technical issues or queries. We offer various levels of support, from routine system checks and maintenance to on-demand troubleshooting.
Remember, digital landscapes and customer expectations change rapidly. With our ongoing support and optimization, your solution remains current, relevant, and aligned with your business goals. We're here for you, today and tomorrow, helping your business grow and thrive in the digital world.
Included in this phase
- Post Launch Monitoring. Regularly tracking and analyzing system performance, user interactions, and feedback to identify potential issues and areas for improvement.
- Technical Support. Providing ongoing assistance with any technical issues or questions that may arise, from routine system checks and bug fixes to troubleshooting more complex issues.
- Continuous Optimization. Making data-driven updates and enhancements to improve user experience, add new features, and ensure the solution stays current with changing market trends and business goals.
Our values - Balancing reliability and innovation
At Cass&York, our approach merges technical expertise with deep industry knowledge, consistently aligning with the strategic visions of our elite clientele.
- User-centricity. We believe that by putting the user at the center of everything we do, we can create solutions that drive engagement, retention, and satisfaction for businesses.
- Innovation. We are committed to pushing boundaries and challenging the status quo to bring about positive change in the industry through innovative design and digital transformation.
- Transparency. We believe in being open and transparent in our approach, building trust with our clients and partners through clear communication and collaboration.
- Continuous Improvement. We are dedicated to continuously improving our solutions and processes to stay ahead of the curve and meet the evolving needs of businesses.
- Quality. We strive for excellence in everything we do, delivering high-quality solutions that meet and exceed the expectations of our clients.
- Sustainability. We are committed to creating solutions that are not only effective but also sustainable, taking into account the long-term impact on the environment and society.
Our offices
- Headquarters
6001 Cass Ave
Detroit, Michigan